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Brought my trailer in for . I have never been to this dealer before and these people helped me beyond the Call of Duty. Patricia who is the girl in charge of extended warranties which I never met before told me my AC was guaranteed for 3 years by Dometic Sochi call Dometic without even asking me to confirm with them the purchase date off my trailer. After the technicians check my trailer they told me they needed to do a detail check on the system and submit it to Dometic. All that time she had confirmed that the AC would be free of charge if the AC was completely defective. So I trusted them and left my trailer. 3 days later they called me said my trailer was fixed and it was just a minor problem the fan had come off to unit so they fixed it and for $150 fee my trailer was a okay. So yes they have a great service people.
Great staff. Great service. We bought our travel trailer from them.
Pleasant staff
Great staff.
4 and a half stars, cuz no on is perfect! We've been looking for a 5th wheel for a long time and one turned up near Ottawa at 417 RV trailer sales. We took a chance and drove up there with our old unit in tow as a trade. Nick was our salesman and he was great! Gave us the key to the trailer we were interested in and after a brief walk around said take your time , see me with any questions. No pressure no badgering just professionalism ! Then we struck a deal we struck a deal with the manager Joel ( also a great guy) and now we have a new trailer! The guys at 417 RV are the best!!
Treated very well, excellent customer service
Special shout out to Christie in the service dept. Texted her with a issue I was having with my auto level and without hesitation answered on day when she is off and helped as best she could without seeing the issue. She was able to guide me to the point where I could enjoy my weekend and gave me an appointment. Getting an appointment at this time of year being there busy season was without delay. Today I brought my trailer and 2 other amazing guys Dan and Nick in service fixed my problem in no time. I highly recommend 417 rv for any of your needs for your trailer. Christie, Nick , Dan thank you very much top shelf service from beginning to end!
Dealt with Kristy at 417RV - service was fast, communicative, and professional. Kristy in particular stood out, answering questions, and validating issues of concern - making additional submissions to insurance to get the additional repairs done.. Treated with respect (not how I was treated in other RV shops when I went in, was always asked for my husband!) and intelligence, never questioned my competency because of my gender. Hopefully I won't needits of repairs, but when I do need the, Kristy will be on speed dial.
Country style friendly people.
Last year we decided to make a significant life change as we both retired from our respective jobs. After visiting almost all of the RV Dealers in the Ottawa area we landed on 417 RV after many hours and days of searching. We arrived at 417 RV late in the day just before closing. While walking around for a very short period of time Nick McIntosh came out and introduced himself. Nick walked us through a few models of interest. He was down to earth, knowledgeable, patient and friendly. We spent several weeks contemplating the exact RV that would meet our needs. Nick was always available, we finally chose to order a 3941FO Montana from Keystone RV. After several months of pestering Nick with questions and conference calls with the folks at Keystone we ordered our RV. We cannot express how pleased we are with the overall service and attention to detail. The RIG turned out to be better than we thought. We highly recommend 417 RV! If you are looking for honest professional service you should consider this dealership. Ask for Nick you will not be disappointed. Shout out to Pat, Christi, and Dan. Excellent people! Kevin and Lynn Lambert 'Canucks on the Move' (You Tube)
Sam in service was amazing thru this process. They replaced the door on my trailer and changed the decals on the front. She was a pleasure to speak with very polite and friendly. The hole service department really worked together as a team and the trailer was ready the next day. The service department really made me feel like family. Great job service you’re the reason I will keep coming back
Had our trailer repaired twice at RV Canada. Issues not resolved. 417 RV went above and beyond to fix the issue. Samantha, the Service Coordinator, is excellent. Highly recommend the service department.
People are nice
The good folks at 417rv went above and beyond when the leg on our 5th wheel got bent and they fixed it right away. Thanks to them our vacation was saved. I’m now sitting back on my campsite enjoying a cold beer and able to write this review all thanks to their amazing customer service.
We had the pleasure of meeting Mirel And Nick. We were interested in the Keystone products which we were looking to upgrade with the one we had. Mirel was very helpful and knowledgeable in helping us make the right decision with the Keystone Passport SL we selected. We picked up our trailer in the early spring with the help of Patricia and Paul who gave us the orientation of the trailer. Thank you Paul! I can’t remember the gentleman’s name from service who also went over the stabilizer bar and hitch for our truck. He did a fantastic job! We had the pleasure of being out with our Keystone over the last month and it has surpassed our expectations. We found in our travels that we had a feature on our Keystone trailer that we had and were missing a controller for this. I stopped in and spoke to Mirel and Nick in Sales about it and they referred me to service. Samantha in service helped us with trying to find the controller and also with scheduling our service appointment. Christie the Service Manager called us to verify that she had the controller. I picked it up from Patricia this week. Overall our experience with the Staff at 417 RV has been a real pleasure. We will definitely recommend them in our travels!
Amazing help and great to work with!!! Highly recommended
flew in from out off town, picked me up at the air port, showed me in detail the used RV motorhome I wanted to buy, described as advertised, paid and drove 600km home in my RV that family is enjoying.thanks
We purchased our first RV here and had a great experience. From Marc the salesman, who showed us many RVs until we found our favorite, into financing which went smoothly, and then set up for demo and delivery with Patricia, who is amazing! Today we went for our demo of our RV , the Montana High Country 2024 , and when we arrived it was all set up with slides and awnings out! Patricia made sure we were comfortable and then we went with Paul , who did an outstanding job of giving detailed instructions for everything inside and outside of the RV. He was very patient and easy going and thorough!! We asked many questions and he took time to give more explanations. Paul then delivered our RV to the camping spot which was excellent. It was such a pleasure to meet such kind and helpful people !
I’ve purchased 3 campers now from 417 rv and all were in amazing shape and condition. 417 rv goes above and beyond with customer care and inventory care. For example I have some mobility issues and mirel - sales, was kind and eager to help me out, He toured us around on a golf cart while listening and chatting about my wants and needs in a camper while viewing inventory on site to keep my walking to a minimal. Christi in service is an awesome lady to deal with. If you ever have any issue she’s the first call and the first person to help fix or make the situation right. I also spoke with a lovely lady Patricia who helped finalize delivery and walk through of my new camper and insured I had no further questions or concerns. Overall an amazing experience not only this last trade of mine but the last 2. Keep up the amazing work !
We have purchased a trailer twice from 417RV, and both times we have been served by Sales Rep Mirel Bica. For someone who is still new to trailer ownership (and purchasing used trailers), he is so wonderful to point out the differences between trailers that we may not have considered, and it truly helps us get the trailer that is right for us. We feel comfortable with our purchase and no fears that we are driving away with something that may come with “unexpected surprises”. We find the prices very fair here, and a great selection to choose from!
Great customer service. And the management team is professional and flexible.
We had the pleasure of dealing primarily with Mirel, but also Dan and Christi. Mirel is a very honest and transparent sales person. Kind, willing to answer the phone or email at any time of day/night. We felt no pressure tactics, the process was efficient, they walked us through all aspects of the sale and the trailer. There were a few issues that needed to be dealt with (purchasing a used trailer with our trade-in) and these were handled very professionally, quickly and they helped to support us in the process of deciding key details that were of no benefit to them. Even after the trailer was purchased, the support was still there...making sure they left us a happy customer, even when they didn't have to support us anymore. Nothing but compliments to this team, from start to finish. I will definitely consider dealing with 417RV again and my appreciation to Mirel and Christi in particular. Excellent people, top notch experience. We can't wait to put this trailer to use in the spring!
We met Marc, Dan, and Paul through the CT Centre RV sale, and boy were we lucky! It has been an amazing process so far. Marc and Dan spent time with us answering our questions. The most remarkable part was them asking specific questions regarding our tow vehicle (wow a RV dealer that cares about ensuring towing capabilities! It is scary the number of dealers that will sell overweight trailers). This dealer has integrity, is honest, and transparent! From the negotiations, to signing the paperwork... the entire process has been AMAZING! One of the BEST purchasing experiences we have ever had! The only bad thing is that we have to wait 6 long months to use our beautiful new trailer (hey 417Rv…anything you could do about that!!! 😝). Wish I could give more than 🌟🌟🌟🌟🌟
Been a customer for a few years now and they've only been accommodating. Good service, helpful. Recommended!
Extremely happy with the whole experience. Salesmen, finance department, delivery, and the service department were all helpful and very professional. They all went above and beyond to get our new home away from home to us quickly. Definitely recommend 417 RV.
Samantha from the service department was awesome and helped me out a lot trying to get a quote for my rv repairs
We were very impressed with the honesty and expertise of everyone we dealt with at this trailer dealership. No high pressure sales tactics. Dan and Mirel went out of their way to find us a trailer that fit our needs and budget! We are excited to enjoy our trailer next summer! Thank you!
We can’t say enough good things about the staff here. Extremely friendly and courteous, they answer everyone of our questions with a smile.
Went shopping for a motorhome with my wife and we had great service from Paul Currier. Very professional and very valuable knowledge on financing, insurance and protection.
For our first experience ever buying trailer. Nick and Paul have been absolutely outstanding. With their guidance and knowledge. It's been a nice, smooth experience for us.
This place will treat you like family. Amazing customer service, friendly staff, knowledgeable techs.
Even tho we didn't end up buying a trailer from 417, I cannot be happier with the experience we received from Mirel and Dan! Both worked their butts off to try and find something that fit our life style. They were EXTREMELY honest unlike most RV places. Everything was clear and precise. Just an amazing experience.
We recently acquired our first RV from 417! The overall experience was excellent. Our sales rep Nick was very knowledgeable and along with Dan, helped us choose the perfect trailer for our needs. Paul C. secured a fantastic rate for our financing. On delivery day, Paul T. provided us with a comprehensive walk-through to explain all the features of our new RV. The after sales service has also been excellent, with Patricia assisting us to get our new truck outfitted with a weight distribution hitch. Christi and Jacques in Service helped with the trailer balancing and a test drive. We couldn’t be happier with the friendly, helpful staff at 417 and look forward to working with them in the future.
Love love the people. All the staff are very helpful and knowledgeable. You don’t need to be there to communicate with all of them easy to talk. Communication is so easy. Paul help us getting the best rate. Dan guide us and teach us everything about the trailer. Nick the go person. Teach us step by step hooking up the trailer to our truck. I have the best team. We love our new trailer. KEYSTONE PASSPORT. Thank you guys.
Great place to buy a camper!, Mirel was excellent with us no beating around the bush, or try to upsale, I’m really happy with my new wolf pup, I recommend coming here if you are looking to buy, thank you Paul and Dan was a great first experience, I hope to see you guys in the future, (I’m ugly but now im ugly in a nice camper ;) ) -mirel
Great customer service! Paul is extremely knowledgeable and helpful!
Just bought a new trailer from these great guys! Daniel and Mark gave us great service. We got an ok price on our trade-in and a good price on the new trailer. I would certainly suggest you see their products before buying elsewhere! Had some issues with the new trailer. The service is fantastic! Got us back camping in record time. Thanks to Sam, Christi and the service team!!
Our sincere thanks to 417 RV for their professional manner and their kindness throughout our dealings with them. Special thanks to Mirel Bica for his knowledge, warmth and very low-key sales approach! And to Sales Manager Dan for his prompt and incredibly friendly way with dealing with his customers!
Great prices and huge selection for every budget. The sales staff are very knowledgeable and professional. We had the pleasure of dealing with Mirel and Dan (the manager) throughout our sale and purchase transactions, both are very capable and honest 417 RV employees. They took every step to make us feel at ease, always avoiding sales pressure tactics. We highly recommend 417 RV!!!
Very good costumer service! Even tough I didn’t by my camper from them they always give me good service for parts and any questions I have! They will have my business next time I switch for sure!
If you’re looking for an RV, new or used, shop here. You won’t be disappointed. The salesman Mirel and the manager Dan were both a pleasure to deal with. I can’t say enough good about them, you’ll just have to shop there and find out for yourself…
Murel was very helpful, patient and genuine in his sales approach.
Best prices in and out of town, huge selection for every budget. The service was professional from A to Z. They also booked an appointment with us to show us all the ins and outs of our new trailer and left us confident with the use and maintenance. Would highly recommend 417 RV!!!
Excellent in every way
This location is the best. Christi and her team in service are amazing. Friendly, helpful, professional. I have been to quite a few dealers. 417RV is #1.
I have to say this RV trailer newbie is impressed with 417 RV. We ran into a minor issue that created panic because we know nothing about trailers.Called the 417 RV and Christi (service manager) asjwd where we were camping and showed up with a tech and came onsite to fix the issue. I thought I would only get room service with a hotel but wow am i impressed with the customer service at 417 RV. Sales and service and after sale service is exceptional! i do not get impressed easily but they did wow me!
I was very happy with the service I received from 417 RV! They were quick to get me in, provided excellent customer service, good communication, and went above and beyond helping me with numerous problems. Big thanks to both Patricia and Dan, they were excellent.
We had a very positive experience with 417 RV. Our salesman Nick went over and beyond to find us a RV that met our needs and budget. 417 RV definitely exceeded my expectations! We cannot wait to pick up our new RV next week 😀
I'm editing my review as I didn't have a comment before. Today was the third time I've been here for service and each time the staff has been amazing, even helping out more than expected. I truly cannot say anything bad about this place, their staff really makes them shine!
This place is a wonderful everyone here is nice and friendly, they dont push you into buying something you dont want, the Salesperson Mirel Bica, friendly and out going and understanding and the Finance person Kevin Yang OMG he's a damn miracle worker. You guys are awesome thank you. 😊
I recently purchased an RV trailer at this location. Mirel Bica was my salesperson. Mirel was not only kind and respectful, he was a professional. He knew his product and would take the extra steps to get the information. Mirel and his team worked extra hard to meet my requests and deadline. Jason the technician installed my new Centre Line pronto and with due care and attention. Jason was also polite and respectful. As one would say, I'm definitely a happy camper. I highly recommend this location to anyone. Hats off to the team at 417RV !!!
Great place . Friendly an welcoming
We just purchased our first RV and couldn't be happier. Service was great and still is. If we have questions, they are always just a call away. Mirel, our sales representative, was phenomenal. Funny, honest and kind. I highly recommend his services if you are thinking of purchasing an RV!
Love the service and salesmen😍
Kvang Thank you for your hard work I'm a very happy camper I would do this all over again this guy is awesome and the guys work at the 417RV too Thanks again
Bought a new to us trailer and had a wonderful experience all around. From the salesman , finance guys and the whole team everyone was super nice and helped us find what we wanted. Thank you to the team for making our summer come alive again and we can't wait to get our trailer to our seasonal campground.
We bought our 4th RV from 417RV and we’re extremely satisfied. In fact, it was our best experience yet. The sales person, Mirel Bica was a perfect gentleman and spared no effort to find us the perfect RV. The service people were also quick to transfer various towing components and rear view camera from our trade-in and to effect some modifications. Thank you Krystie, Patricia and Paul. We highly recommend 417RV for sales, service and parts. You won’t be disappointed.
Great experience, very knowledgeable and professional Staff. Kevin made our purchase stress free.
We purchased a 2022 RV from 417RV and had a great customer service experience! Mirel (sales rep) was amazing and really took the time to address all of our questions. Kevin (finance rep) was so great. He went above and beyond our expectations. We would recommend this place to anyone who is starting out with a camper or even wanting to trade in their camper. Excellent customer service!!
Christiane was very helpful, knowledgable and price conscious for my popup repairs. I have surge brakes and they are not easy to find mechanics for, but 417RV helped me out. I also asked for an assortment of other miscellaneous repairs.
Great Service!
Very personalized service..bilingual personnel...attentive to customer needs.. Highly recommend !!!
Great customer service! We bought a used hybrid and were happy with the no bs sales.
(Translated by Google) Alright (Original) Très bien
It was with great apprehension when we arrived at 417 RV firstly because we were first time visitors and secondly we had pretty much given up on ever meeting a salesperson or dealership that we could trust. Past experiences had left trusting no one in RV/auto sales. We first met salesperson Mirel who proved to be competent, honest and professional. So impressed we decided to enter into a purchase agreement. later Mirel presented us to Manager Dan who was again honest and professional. We couldn’t believe that this high quality experience would continue but it did. Later we met Jacques and once again the trust was maintained.. Days later we attended the dealership for the delivery and RV training. The Department head was Patricia. who with the highest level of care and professionalism ensured that her team led us through all the information necessary for safe, happy Rving. We cannot fully say in words how much we appreciated the care, competence, and professionalism we had with these folks. Auto and RV dealers could learn a lot from this dealership.
Love the people over there! starting from the sales guy then the finance guy all the way over to the service guy's and gals. What a great team!! Awesome Service!! From Tammy and Bo
Wonderful service! All the staff we meet were great. A special Thank You to Christy, Patricia and Jacques. We really appreciated your prompt and friendly service!
Absolutely terrific!!! Great Experience. THANK YOU!! It has been a great experience thus far. We contacted 417RV for a specific make and model and we received a prompt response that they did have it in stock. The salesperson Mirel went above and beyond to answer every question we had. He was open and honest and patient and even provided information to us on his day off. A good person makes all the difference in the experience. We were also connected with the finance manager Jacques who was very humble and professional. He made the financial part of our experience easy and enjoyable. I would recommend to anyone looking to have an excellent experience when shopping for their dream RV.
Everything I need to say: Excellent (EXCELLENT) and personalized service, very courteous and honest staff. Bought 2 travel trailers from 417RV and would 100% recommend this place.
We were referred to 417RV after Orleans RV closed its doors. Right from my first communication with service department, all of my interactions with the team there has been fantastic, both parts and service (I haven't bought from them yet; however, my interaction with the sales team has been very positive). Most recently I became aware of a recall on the propane regulator on the RV. The manufacturer wasn't issuing notifications for another month or so; however, we had camping coming up in the next few weeks. The Service team got us in quickly, confirmed that the unit was faulty (leaking under pressure) and replaced the unit and made sure all was good. Fantastic service all around. I have no hesitation taking my units there or recommending 417RV.
Excellent service. And they were willing to make a deal and help us out. Mirel our sales agent was very helpful.
(Translated by Google) A pleasant customer service experience. Thank you all. (Original) Une expérience agréable du service a la clientèle. Merci a tous.
I had purchased a 2019 Sunset Trail and had to send it back to the OEM for floor repair last Nov 2020. The service department went above and beyond to ship the trailer back to Keystone and when I received the trailer there was poor workmanship done at the manufacturer and 417 RV again went all the way and repaired it quickly and efficiently ! The service was fantastic! 417 RV Service Department ROCKS!
Very good to deal with. Mirel the sales guy was amazing.
Mirel was my representative and he was fabulous to shop with . He was honest and gave really good advice which was good being a first time trailer buyer. He was funny and polite and would totally recommend him.
Bought my first travel trailer at 417rv. Before choosing this place I checked almost every rv seller around and 417rv has the best prices. The employees are professional and knowledgeable. Special thanks to Mirel. Definitely recommended the place. Will come back for my next trailer.
Made a delivery there yesterday and everyone was very friendly!!
Great service , funny , kind and professional
This will be my third season as a customer at 417 RV, I did not buy my motorhome there, but they have always provided excellent service and made us feel taken care of. Patricia, Christine and the guys from the service department go above and beyond, thank you! I will not go anywhere else for service and highly recommend the team at 417 RV
Very friendly staff. Answered all our questions and made our experience pleasant. We had a lot of question, and wanted to be sure we were getting the best deal since buying an RV is a huge purchase and commitment. They helped us find the best trailer for our family and budget. They are very knowledgeable and honest. The manager is unlike any other salesman I’ve ever met. He was fair, upfront and honest. Would definitely recommend coming here for your RV needs.
Bought our RV there last fall. Just needed to see it as we drove by it in the back of the lot. A bit of therapy for us dring the winter blahs.
My husband and I were looking at buying our first trailer and we came to view one at 417 RV. We were dealing with Mirel and he went over and beyond to answer our questions and make us feel comfortable. I would recommend Mirel to anyone that is looking to buy a trailer and are not sure what to look for.
Great service people, faced a hard year last year understandably.
Great customer service always able to help with our needs. Polite and friendly staff very knowledgeable.
Always great service.
Didn't purchase (yet) but very knowledgeable and answered my questions
The service at 417RV is hands down top notch and cannot be compared to other dealers in Ottawa. Patricia always goes above and beyond to make sure her clients are her number one priority. Thank you Patricia and to your staff for excellent service!
We have been welcomed even though we bought our camper somewhere else last year. The service and warranty people have been great to work with and very pleasant. We where very worried after the dealer closed where we bought and having many places refuse to help us with our StarCraft. 417RV was willing to look at and help. In these trying times we understand that things may take a little longer but knowing that we will be taken care of puts our mind at ease.
Excellent service
Friendly
We purchased a trailer in March 2020 and picked up in June 2020. From start to finish our experience went above & beyond. Joelle sold us the trailer and he was super down to earth & wasn’t pushy, very honest. Dan was also helpful in sales, knowledgeable, and super easy going person. Jacques in financing really knows his stuff and was great at calling/emailing for any questions we had. Christi was amazing for the after care additions we needed and her communication with us was beyond exceptional. This was our first “big trailer” purchase and it couldn’t have gone smoother or better! Paul did our demo and he’s the sweetest, kindest, patient (I had many questions lol) man! Everyone who works there seems like a big family and it makes for a very relaxed & enjoyable experience. A big thank you to the 417 Team!
We recently purchased an used travel trailer from Dan. Despite the current climate of uncertainty due to COVID 19, Dan provided us with great support and ensured we had ample opportunity to look at and discuss our potential purchase. We bought a used travel trailer, it was checked over for working lights, battery and propane tanks. Everything was in working order before we drove it off the lot (after some help from Dan with our hitch ball). Thank you to the team at 417 RV, we will be back when the time is right for us.
Congrats to Dan Charboneau. This gentleman was extremely helpful in answering all my questions regarding my interest in a travel trailer. I would highly recommend this travel trailer dealer if you are interested in great customer service
Good service and knowledge about their products
Absolutely incredible service in all areas of this place. Sales people aren't pushy. Service center knows their stuff and they made me feel like I was part of the 417RV family. Very friendly and they explained every little detail from the undercarriage to the roof making me feel like an expert RV'er before I left the lot. Not a single complaint from the first call into the dealership to the point of sale. Couldn't recommend this place more and I can't recommend them enough! Thank you 417RV
Although my family did not buy a trailer at 417RV, I feel compelled to write a very positive review based on our experience. Joel, Dan, Jaques and the staff at 417RV made us feel comfortable, were amicable and knowledgeable with their inventory, willing to work with us and left us with a great impression. In fact, we had been by 417RV the previous year when we had begun our search for an RV. They impressed us so much that about a year later, the first RV store in the region we went and checked out was 417RV. Ultimately we bought from another store not because of any issues including pricing, but only because our perfect trailer was from another maker, found somewhere else. I think that it's important to not only get a great value, but also great service and that is why I would without any hesitation give my 417RV highest rating, and suggest them to anyone I know looking at buying an RV.
very patient, nice staff , fair prices on repairs
We received such great service from the team at 417RV, our salesperson Daniel took the time to answer all our questions. He sent us information we needed quickly. He had everything organized for us and Jacques (finance) when we came in to sign the purchase agreement. The sales team are friendly and inviting and we never felt pressured. We recommend 417 RV for those who are looking to purchase a new or used RV.
They are easy to talk with
Best experience possible! I delt with Jason the service manager . Jason took the time to call both manufactures and get us a new fridge and new on demand board threw warranty. Great technicians. Cheers guys Thank you so much Jason
Brought my trailer in for . I have never been to this dealer before and these people helped me beyond the Call of Duty. Patricia who is the girl in charge of extended warranties which I never met before told me my AC was guaranteed for 3 years by Dometic Sochi call Dometic without even asking me to confirm with them the purchase date off my trailer. After the technicians check my trailer they told me they needed to do a detail check on the system and submit it to Dometic. All that time she had confirmed that the AC would be free of charge if the AC was completely defective. So I trusted them and left my trailer. 3 days later they called me said my trailer was fixed and it was just a minor problem the fan had come off to unit so they fixed it and for $150 fee my trailer was a okay. So yes they have a great service people.
Great staff. Great service. We bought our travel trailer from them.
Pleasant staff
Great staff.
4 and a half stars, cuz no on is perfect! We've been looking for a 5th wheel for a long time and one turned up near Ottawa at 417 RV trailer sales. We took a chance and drove up there with our old unit in tow as a trade. Nick was our salesman and he was great! Gave us the key to the trailer we were interested in and after a brief walk around said take your time , see me with any questions. No pressure no badgering just professionalism ! Then we struck a deal we struck a deal with the manager Joel ( also a great guy) and now we have a new trailer! The guys at 417 RV are the best!!
Treated very well, excellent customer service
Special shout out to Christie in the service dept. Texted her with a issue I was having with my auto level and without hesitation answered on day when she is off and helped as best she could without seeing the issue. She was able to guide me to the point where I could enjoy my weekend and gave me an appointment. Getting an appointment at this time of year being there busy season was without delay. Today I brought my trailer and 2 other amazing guys Dan and Nick in service fixed my problem in no time. I highly recommend 417 rv for any of your needs for your trailer. Christie, Nick , Dan thank you very much top shelf service from beginning to end!
Dealt with Kristy at 417RV - service was fast, communicative, and professional. Kristy in particular stood out, answering questions, and validating issues of concern - making additional submissions to insurance to get the additional repairs done.. Treated with respect (not how I was treated in other RV shops when I went in, was always asked for my husband!) and intelligence, never questioned my competency because of my gender. Hopefully I won't needits of repairs, but when I do need the, Kristy will be on speed dial.
Country style friendly people.
Last year we decided to make a significant life change as we both retired from our respective jobs. After visiting almost all of the RV Dealers in the Ottawa area we landed on 417 RV after many hours and days of searching. We arrived at 417 RV late in the day just before closing. While walking around for a very short period of time Nick McIntosh came out and introduced himself. Nick walked us through a few models of interest. He was down to earth, knowledgeable, patient and friendly. We spent several weeks contemplating the exact RV that would meet our needs. Nick was always available, we finally chose to order a 3941FO Montana from Keystone RV. After several months of pestering Nick with questions and conference calls with the folks at Keystone we ordered our RV. We cannot express how pleased we are with the overall service and attention to detail. The RIG turned out to be better than we thought. We highly recommend 417 RV! If you are looking for honest professional service you should consider this dealership. Ask for Nick you will not be disappointed. Shout out to Pat, Christi, and Dan. Excellent people! Kevin and Lynn Lambert 'Canucks on the Move' (You Tube)
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